At Pure Earth, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and ship your purchases.
1. Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving payment confirmation.
- You will receive an email confirmation once your order has been shipped, along with tracking details (if available).
2. Shipping Coverage
- We currently ship orders across India.
- International shipping is not available at this time.
3. Shipping Time
- Standard delivery usually takes 4–7 business days depending on your location.
- Remote or rural areas may take slightly longer.
4. Shipping Charges
- Free shipping may be offered on selected products or promotional campaigns.
- Otherwise, shipping charges will be calculated and displayed at checkout.
5. Order Tracking
- Once dispatched, you will receive a tracking ID via email or SMS.
- You can use this ID to track your package on the courier partner’s website.
6. Delays
- While we strive to deliver on time, delays may occur due to courier issues, weather, or unforeseen circumstances.
- Pure Earth is not liable for delays beyond our control.
7. Customer Support
For any questions regarding your shipment, please reach out to us:
📧 Email: support@pureearth.online